Privacy Policy

Last updated: [01.11.2025]
Company name: Germanly
Registered in: Lithuania
Email: [insert your support email]
Website: www.germanly.eu
1. Introduction
At Germanly, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and store your information when you visit our website, create an account, or use our learning services.
By using our website or registering for an account, you agree to this Privacy Policy.
2. Data We Collect
We collect and process the following types of personal data:
Information you provide directly:

• Name and surname

• Email address

• Phone number

• Language level and learning preferences

• Payment information (processed securely via our payment providers)

• Any messages you send us (e.g., through contact forms or emails)

Information collected automatically:

• IP address and browser type

• Usage data (e.g., which pages you visit and for how long)

• Cookies (see Section 7 below)

3. How We Use Your Information
We use your data to:

• Create and manage your Germanly account

• Match you with a suitable tutor

• Schedule and manage your lessons

• Process your payments securely

• Communicate with you about your lessons or account

• Improve our platform and user experience

• Comply with legal obligations (e.g., accounting and tax laws)

We will never sell or rent your data to third parties.
4. Legal Basis for Processing
We process your data under the following legal grounds:

• Contractual necessity: to provide you with our services (e.g., scheduling lessons, managing accounts)

• Consent: for marketing emails or optional data you provide

• Legal obligation: for accounting, invoicing, or tax purposes

• Legitimate interest: to improve our website and customer experience

5. Data Storage and Security
All personal data is stored securely on servers located within the European Union (EU).
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or deletion.
Access to your personal data is strictly limited to authorized Germanly staff and trusted service providers (such as payment processors or hosting services).
6. Data Retention
We retain your personal data for as long as necessary to:

• Provide our services to you

• Comply with legal and accounting obligations

You can request the deletion of your account and data at any time (see Section 9).
7. Cookies
Our website uses cookies to enhance your browsing experience and collect usage statistics.
You can control or delete cookies through your browser settings.
Essential cookies are required for the website to function properly.
8. Sharing Your Data
We may share your information only with:

• Tutors assigned to you (limited to your name, email, and language level)

• Payment providers (for secure transactions)

• IT and hosting providers (for technical operations)

All third-party partners comply with GDPR and have signed data processing agreements with us.
9. Your Rights
You have the following rights under the GDPR:

• Right to access your data

• Right to correct inaccurate data

• Right to request deletion (“Right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

To exercise any of these rights, please contact us at [insert your contact email].
10. Children’s Privacy
Germanly’s services are intended for users aged 16 and above.
We do not knowingly collect data from minors.
If you believe a child has provided us with personal data, please contact us immediately.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website, and any major changes will be announced via email or notification on the site.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 Email: [insert your email]
🏢 Registered office: [insert Lithuanian address or business registration location]